InfluxDB Docs

Cancel your InfluxDB Cloud subscription

You can cancel your InfluxDB Cloud 2.0 account at any time. To do so, follow the steps below.

1. Stop reading and writing data to InfluxDB Cloud 2.0

To stop being charged for InfluxDB Cloud, you’ll first need to pause all your writes and queries.

2. Export your data and other artifacts

To export data and artifacts, follow the steps below.

Exported data and artifacts can be used in an InfluxDB OSS instance.

Export tasks

For details, see Export a task.

Export dashboards

For details, see Export a dashboard.

Telegraf configurations

To save a Telegraf configuration:

  1. Click in the Organizations icon in the navigation bar.

  2. Select the Telegraf tab. A list of existing Telegraf configurations appears.

  3. Click on the name of a Telegraf configuration.

  4. Click Download Config to save.

Data backups

To request a backup of data in your InfluxDB Cloud instance, contact InfluxData Support.

3. Contact Support

To cancel your subscription, reach out to InfluxData Support. Your payment method is charged your final balance immediately upon cancelation of service.